Salesforce. com, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development. In 2020, Fortune magazine ranked Salesforce at number six on its list, \”100 Best Companies to Work For,\” based on an employee survey of satisfaction.
About Salesforce in brief
Salesforce. com, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development. In 2020, Fortune magazine ranked Salesforce at number six on its list, \”100 Best Companies to Work For,\” based on an employee survey of satisfaction. On December 1, 2020, it was announced that Salesforce would acquire Slack for 27. 7 billion USD. Salesforce is the primary enterprise offering within the Salesforce platform. The company was founded on February 3, 1999 by former Oracle executive Marc Benioff, together with Parker Harris, Dave Moellenhoff, and Frank Dominguez as a software as a service company. In June 2004, the company had its initial public offering on the New York Stock Exchange under the stock symbol CRM and raised US$110 million. As of 2013, the Force. com platform has 1.4 million registered developers. Work. com is a social performance management platform that helps managers and employees improve performance through continuous feedback, and recognition. In September 2011, Rypple announced that they had hired more than more than 1,000 people as its Chief Technology Officer. In May 2008, their client list included Mozilla, Facebook, LinkedIn, Gilt Gilt, and LinkedIn Groupe. In October 2014, Salesforce announced the development of its Customer Success Platform to tie together Salesforce’s services, including sales, service,. marketing, analytics,. community, and mobile apps. In February 2020, co-chief executive officer Keith Block stepped down from his position in the company.
The Salesforce customer portal provides customers the ability to track their own cases, includes a social networking plug-in that enables the user to join the conversation about their company on social networking Web sites, and provides analytical tools and other services including email alert, Google search, and access to customers’ entitlement and contracts. According to September 2009 Gartner Group report, Force.com had over 1, thousand customer accounts. In April 2011, the firm announced that it had hired over more than 100,000 employees as its chief technology officer. In July 2011, it announced that the company hired more more than 10,000 staff members as a result of a hiring spree. It is marketed as a solution for sales, marketing, and marketing that can be employed by human resource departments. It also provides an interface for case management and task management, and a system for automatically routing and escalating important events. In the Spring 2015 release a new framework for building user interfaces – Lightning Components – was introduced in beta. Lightning components are built using the open-source Aura Framework but with support for Apex as the server-side language instead of Aura’s Javascript dependency. This has been described as an alternative to, not necessarily a replacement for, Visualforce pages. Community Cloud combines the functionality of the former Salesforce Customer and Partner Portals with some additional features. The Community Cloud can be quickly customized to provide a wide variety of web properties.
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This page is based on the article Salesforce published in Wikipedia (as of Dec. 10, 2020) and was automatically summarized using artificial intelligence.
